Privacy Policy
(Last Modified: 2019-07-12)Wimtorq ("Wimtorq," "we," "us," or "our") takes the private nature of your information very seriously. This policy regarding our privacy practices (the "Privacy Policy") describes how we treat the information we collect when you visit and use https://app.wimtorq.com (the "Site") and/or Wimtorq's other domains, products, services, and/or content, including our iOS and Android mobile applications (collectively with the Site, the "Services"). When you use the Services, you also consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy; please read it carefully.
What This Privacy Policy Covers
This Privacy Policy covers our treatment of information gathered when you are using or accessing the Services. This Privacy Policy also covers our treatment of any information about you that our partners share with us or that we share with our partners.
This Privacy Policy does not apply to the practices of third parties that we do not own, control, or manage, including but not limited to any third party websites, services, applications, or businesses ("Third Party Services"). While we try to work only with those Third Party Services that share our respect for your privacy, we don't take responsibility for the content or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of all Third Party Services you access.
Also: This Privacy Policy doesn't govern what our users do on their Wimtorq Channels and we aren't responsible for the information collection and use practices of our individual channels and channel owners.
What We Collect and How We Use It
Account Information When you create an account on the Services (an "Account"), we'll ask you for information such as your username, password, mobile number and/or email address ("Account Information"). We may use Account Information, alone or together with other information, to enhance and improve the Services, such as by personalization. We use your email address and/or mobile phone to verify your Account and to communicate with you, as described in more detail below. We also allow users to look for channels by email address and/or phone number.
Email Communications with Us: As part of the Services, you may occasionally receive email and other communications from us. Administrative communications relating to your Account (e.g., for purposes of Account recovery or password reset) are considered part of the Services and your Account, which you may not be able to opt-out from receiving. We also may send you other kinds of emails, which you can opt-out of from the "Opt-Out" link in the emails themselves. Note that we will never email you to ask for your password or other Account Information.
Information Obtained from Third Party Services: In some cases, we partner with Third Party Services that may provide information about you. Such information could include, for example, your email and/or mobile number, if you have disclosed that information to that third party and made it available for Wimtorq to access. To the extent we obtain such information, we may use it to develop new Services.
User Content: By default, all sharing through the Services is public, and when you provide us with content it is published so that anyone can view it. Content published and shared publicly is accessible to everyone, including search engines, and you may lose any privacy rights you might have regarding that content. In addition, information shared publicly may be copied and shared throughout the Internet, including through actions or features native to the Services, such as trending.
Native Actions: The Services allow you to perform native actions that are integral to our products, such as trending a post, replying to a post, and following a channel. Trending, and replying are public actions – anyone can expand the "more" view on a post, for example, to see who trended, or replied to a post. We use information about native actions to improve the Services, develop new Services, and, particularly, to personalize your Wimtorq experience. Personalization using this information may include presenting you with new posts relevant to what you've trended, providing you with better search results, and showing you advertising more relevant to your interests.
Financial Information: We will sometimes collect financial information, such as information related to your payment method (valid credit card number, type, expiration date or other financial information). This happens when you decide to purchase a paid Service. We do not, however, store that financial information; such information is stored by our payment processor (the "Payment Processor"), and use and storage of that information is governed by the Payment Processor's applicable terms of service and privacy policy (the Payment Processor may also have other terms, and you are responsible for locating and familiarizing yourself with those terms, as applicable). We do receive certain information from our Payment Processor: (1) a unique token that we connect with your Account to enable you to make further purchases using the information stored by our Payment Processor and (2) in certain cases, the last four digits of the credit card number associated with that token, so that we can prevent fraudulent transactions and identity theft.
Information Related to Use of the Services: We collect information about how people use the Services, including those with an Account. This type of information may be collected in our log files each time you interact with (i.e., make a request to) the Services. We use internal tools and third party applications and services (like Google Analytics) to collect and analyze this information. Some of this information may also be associated with the Internet Protocol Address ("IP Address") used to access the Services; some may be connected with your Account; and some may only be collected and used in aggregate form (as a statistical measure that wouldn't identify you or your Account). We may use this information about how you and others interact with the Services for a number of things generally related to enhancing, improving, protecting, and developing new Services, including but not limited to: providing users with personalized content; providing users with targeted advertising; improving our search results; identifying trending or popular content; fighting spam, malware, identity theft and generally keeping our users and community safe; and for legal and safety reasons as set forth in "Information Disclosed for Our Protection and the Protection of Others."
Information Related to Your Web Browser: We automatically receive and record information from your web browser when you interact with the Services, such as your browser type and version, what sort of device you are using, your operating system and version, your language preference, the website or service that Lead you to the Services, the date and time of each request you make to the Services, your screen display information, and information from any cookies we have placed on your web browser (as described below). We also sometimes detect whether you are using certain web browser extensions and store that information in a manner associated with your Account. We use web browser-related information to enhance and improve the Services.
Location Information: In some cases we collect and store information about where you are located, such as by converting your IP Address into a rough geolocation. We may also ask you to provide information about your location, for example to use your geolocation information from your mobile device to geotag a post. We may use location information to improve and personalize the Services for you, for example by showing you relevant local content.
Information Related to Your Mobile Device: We may collect and store information related to your mobile device. In some cases, we, or Google (who we use for mobile analytics and other services), may receive, generate, or assign your mobile device a unique identifier for the purposes described above in "Information Related to Use of the Services". We may also ask you to provide your phone number to enable new products and improve the Services.
Information Collected Using Cookies and Web Tags: Cookies are text files that may be sent to and saved by your web browser when you access a website; your web browser stores these cookies in a way associated with each website you visit, and you can generally see your cookies through your browser settings, depending on what browser you’re using. A web tag is code or a pixel embedded in a web page, or email, that allows Wimtorq or a third party to see that you have looked at that page. We use cookies and web tags to enable our servers to recognize your web browser and tell us how and when you use the Services, as described above in "Information Related to Use of the Services". Our cookies do not, by themselves, contain information that personally identifies you, and we don't combine the general information collected through cookies with other such information to tell us who you are. However, we do use cookies to identify that you have logged in, and that your web browser has accessed the Services, and we may associate that information with your Account if you have one. We may also store unique or near-unique identifiers that we associate with your Account in our cookies. This information, in turn, is sometimes used as described above in "Information Related to Use of the Services". Most web browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your web browser) allowing you to decide on acceptance of each new cookie in a variety of ways. If you disable cookies, you won't be able to log into your Account, and so won’t be able to use the vast majority of our Services; as such, we don't recommend disabling your cookies when using the Services. Some services that we use (including Third Party Services), such as Google Analytics, use web tags and may also place their own cookies on your browser. We also run limited-time studies using web tags, sometimes with third parties, to, for example, measure the effectiveness of our advertising or email. Note that, unless otherwise disclosed, this Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties.
Information About Your Contacts: Certain features of the Services allow you to provide us with your contact lists, so that we can connect you with people in our Services that are also on those contact lists. We will give you a choice as to whether or not you provide us such information, and we will disclose fully, within the appropriate feature, how we use that information.
Derived Information: As described above in "Native Actions" and "Information Related to Use of the Services", we analyze your actions on the Services in order to derive or infer characteristics that may be descriptive of your Account (for example, what kinds of channels you follow or what kinds of posts you view, or trend). We use this information for all of the purposes set forth in "Information Related to Use of the Services", above.
Personalized Advertising on Wimtorq
In order to provide you with all of this Wimtorq content for free, Wimtorq selectively runs advertisements. To make our ads more relevant and useful, we make educated guesses about your interests based on your activity on our sites and services. The ads we show you often reflect these interests and educated guesses.
Security and Retention of Your Information
Your Account Information is protected by a password for your privacy and security. We may enable additional security features in the future, like multi-factor authentication. You need to prevent unauthorized access to your Account and information by creating a unique, secure, and protected password and limiting access to your computer and browser by signing off after you have finished accessing your Account on the Services.
We seek to protect your information (including your Account Information) to ensure that it is kept private; however, we can't guarantee the security of any information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.
Wimtorq will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, for as long as your Wimtorq account is active or as needed to provide you with the Services. If you no longer want Wimtorq to use your information to provide you with the Services, you may close your account and Wimtorq will delete the information it holds about you unless we need to retain and use your information to comply with our legal obligations, to resolve disputes, to enforce our agreements or as otherwise permitted by law.
What Information You Can Access
If you are a registered user, you can access most information associated with your Account by logging into the Services and checking your Account Settings page. Registered and unregistered users can access and delete cookies through their web browser settings.
What Happens When You Delete Your Account
Deleting your Account may not fully remove the content you have published from our systems, as caching of, backups of, copies of, or references to your Account Information may not be immediately removed. In addition, given the nature of sharing on the Services, some of the public activity on your Account prior to deletion (such as trends of your channel posts) may remain stored on our servers and accessible to the public.
Changes to This Privacy Policy
We may amend this Privacy Policy from time to time, using the process for modifications set forth in our Terms of Service. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.